Item;JR East Rule
Free allowance;Up to 2 pieces per passenger (personal items like handbags or umbrellas don't count), each max 30 kg, 250 cm total (L + W + H), with a max length of 2 m
Oversized luggage (161–250 cm);No reservation and no extra fee. Stored first come, first served in the overhead racks, floor spaces or designated storage areas.
Luggage over the limits;Not allowed. There are no luggage-only reservations.
Crowded trains;Staff may refuse luggage on very crowded trains
Luggage tags;Not required
Strollers;Free, no reservation, no need to fold. If there is no storage area, keep it at your feet without blocking others.
Bicycles;Free, no reservation. Must be disassembled or folded and fully enclosed in a dedicated bag (rinko bag), including saddle and tyres. Assembled bikes are not allowed, except on certain designated trains.
Sports equipment;Skis, snowboards, surfboards, etc. are free with no reservation, in a dedicated bag or case. They may exceed the 2 m limit if they can stand upright. Ski and oversized luggage spaces are first come, first served and may be limited in ski season.
Musical instruments;Free, no reservation, in a case. They may exceed the 2 m limit if they can stand upright.
Small animals;Dogs, cats, etc. fully enclosed in a carrier of max 120 cm total (L + W + H), animal + carrier max 10 kg. Show the carrier at the ticket gate and buy a Carry-on Baggage Ticket (¥290 per animal) before boarding.
Animal rules;Animals cannot be carried in arms, on a leash or in a sling. Wild animals and snakes are not allowed. Small birds, insects and fish in small quantities travel free.
Wheelchairs and mobility aids;Max 120 cm long or high and 70 cm wide. Ask station staff for boarding help, confirm with JR East before buying a ticket and arrive early.
Luggage services;Luggage storage and delivery at some JR-EAST Travel Service Centers
Prohibited items;Flammable liquids, poisons and acids, high-pressure gases, pesticides, explosives and improperly packed blades